Conflict Management

Are workplace conflicts holding the team back? It only takes a couple team members to be at each others’ throats constantly to sabotage the team’s progress. Conflicts rarely disappear just by wishing them away.

Both sides must be allowed to “air” their grievances and ideally work towards a consensus to allow the team(s) to move forward. This is an ideal first step.

If consensus cannot be achieved, we recommend Mediation. We are certified in Alternative Dispute Resolution. Mediation will allow an objective third party to provide their recommendation on the outstanding dispute. The adoption of the recommendation remains voluntary.

Testimonials 

I have seen Gillian take on tough cultural organizational challenges over the years calmly and with finesse. She manages complexity like a pro achieving results that many would consider unrealistic. I have seen her demonstrate patience, professionalism and pure grit to get talent programs over the finish line. Her written and verbal communications are excellent and she is as comfortable presenting training in the field as she is working strategically with senior leaders. On top of all of her professional acumen, she is a pleasure to work with and goes out of her way to make all stakeholders feel engaged and informed. I recommend Gillian highly to lead management of whatever talent programs or strategies you are looking to implement in your organization.

MM, Vice President of Talent @ Leading Waste Management Company

I have seen many leaders seek Gillian’s advice and expertise to help their teams prepare for significant organizational change. She has helped them discern true business imperatives, develop meaningful operational goals, and formulate effective strategies to achieve their goals. Gillian knows how to help teams see, leverage and align each member’s individual gifts and strengths for the betterment of the team, and to help them achieve more together than they’d previously thought themselves capable of.

PK, Director of Total Rewards for Large Cancer Center Institution

Gillian is a gifted and strategic problem solver. She loves to design creative solutions for groups and individuals, enhancing their natural abilities, training and talents. Gillian excels in discerning executive talents and has the expertise to develop those abilities to improve performance and increase productivity.

WW, CEO & President, Religious Organization

I have had the opportunity to work with Gillian on several occasions. Gillian has always been the consummate professional with a passion for her work and for the people within her organization. She brings a high degree of integrity along with the skills to get the job done right. I would highly recommend Gillian for any organization looking to take their HR/Talent Management function to the next level.

DW, Talent Management Leader, Comprehensive Environmental Services Company.

“I have worked with Gillian for the past 5 years and highly recommend her as a strategic business coach and partner. Managing executive coaching engagements is one of Gillian’s sweet spots. Leaders who are “stuck”, who have lost their trust of their teams or those who are “clueless” are among the kinds of challenges she has taken on head-on. Her ability to manage these situations with tact and clarity have served her well to break through big egos.

AD, Talent Influencer, Leading Management and Consulting Firm

I have worked with Gillian for several years and I have personally seen her achieve amazing results, turning teams that were broken and highly dysfunctional into productive units! She is the kind of leader that listens and then advises. In a world where everyone is all about instant, she adopts the approach, “go slow to go fast.” She takes practical steps to make teams’ results happen!

AT, Talent Professional, Consulting Firm

Gillian and I started out as colleagues that supported each other from a distance, as we worked in different geographical areas. However, due to a re-organization, she became my supervisor and we very quickly forged a positive and highly productive working relationship. Gillian unwillingly took me under her wing and in her calm and gracious manner taught me the essentials of what is means to lead people, manage teams, and navigate change. Managing conflicts particularly in situations where the leader or team member has been “written off," is a strength of hers. Her calm nature and her ability to keep to the bigger issues at hand worked time and time again. I have tried to model her behavior and approach in the opportunities I have taken since I left NRG and the things I have learned from her have proven to be invaluable.

BF, People Strategist

I worked with Gillian on a few organizational development projects and she was very focused and professional on all accounts. Gillian's strengths are her willingness to work hard, her focus on quality outcomes, and a volunteering, taking initiative type of mindset. She is a very good communicator and is calm under stress, with a high degree of emotional intelligence. She has a keen ability to ask the right questions and involve the right people in decisions. I greatly enjoyed the opportunity to work with Gillian and recommend her for any organizational leadership capacity.

TW, Senior Manager, Enterprise Cloud Consulting